A quicker update for this evening on what has been happening:
- More servers were brought online today.
- An update has gone out for Android users which will help with some of the connection issues
- An update is pending for iOS - There are delays with pushing updates to the App Store as all need to process through the App Store review process which is outside of our control.
- We are awaiting delivery of new hardware to bring a bevy of new servers online.
The big difference today is that Evi will be responding faster due to a change in the management of incoming queries. One temporary side effect is that to prevent continuous clogging of the servers, questions which would be stuck waiting for an especially long time will receive a more specifc message citing the server overload and dropped to prevent continued bottlenecking. This will be alleviated once the impending hardware upgrades arrive and are installed. To clarify, this isn't linked to the subject matter of the question.
Once again, I'll update further as and when things update, so our continued thanks for your support and apologies for the problems in the mean time.